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How to Login to FACTS: A Complete Guide for Students and Parents

Your Key to Student Information at Concordia FACTS serves as Concordia’s Student Information System (SIS). This is the place where students can view analytical data like grades, assignments, timetable, and attendance. All students and parents needs to understand how to login to FACTS at the start of every school day. Follow this easy guide and steps to login smoothly.

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Step-by-Step Guide for Students: FACTS Login Made Easy

1. CLHS Email Account

Check to Make sure that your email address affiliated with Concordia Lutheran High School (CLHS) is active before logging into FACTS. Your CLHS email will be very important in creating the account and recovering the password.

2. Your CLHS Username

As a reminder, your username will be the last two-digit year of your expected graduation, followed by the first initial of your first name and your surname. For example, if you are set to graduate in 2025 and you are called John Doe, your username will be 25jdoe.

3. Go To FACTS Login Page

You can go directly to the FACTS page by clicking this link: https://factsmgt.com/login/. After that, choose the “For Families” and then the “Family Portal Login” option.

4. Change Password (If Required)

Should you have difficulty logging in, please use the option “Forgot Password”. Please enter your District Code which is CON-IN along with your CLHS Login User Name and not Email. Then press the Reset Password button.

5. Look For An Email Reset Link

From FACTS Technical Support You will be sent an email from FACTS Technical Support. You will be able to obtain a reset password link, which lets you create a new password.

6. Set a Secure Password

As stated in the email, set a password of your choosing. For consistency, it is recommended that you use the same password as your CLHS email. The password should be secure yet easy to remember.

7. Access FACTS Log in

Navigate to the FACTS page you were at previously, and input the information below:

  • District Code: CON-IN

  • Username: Your CLHS email username (Do not include the @)

  • Password: Your newly created password

Do not forget to select “Student” and click on the “Login” button.

8. Add the FACTS Login Site to your Favorites

In order to streamline logging in in the future, bookmark the FACTS login page. Go to https://factsmgt.com/login/ when you wish to log in.

How to Log in to FACTS for Parents

Other than personal consultations, parents can access FACTS to monitor their child’s academic performance and update on studying metrics. Here is how you can set up and log into the parent portal:

1. Go to Parent Portal and Login Step One:

Go to the Parent Login Page issued by FACTS. This page serves as a portal for subsequent logins as well.

2. Set Up New Family Portal Account

Select “Create New Family Portal Account” using the email address a parent used on file with the school. That email is the same one you linked with the OnCampus.

3. Get Instructions Email from FACTS

You would get a mail from FACTS Technical Support (with the subject “Create New FACTS Family Portal Account”). In this email, you will be given instructions on how to set up a user account with a username and corroborating password of your choice.

4. Accessing FACTS

Login Post account creation, navigate back to the login page and input the following details:

  • District Code: CON-IN

  • Username: The username you just created

  • Password: The password you set

Now, you can freely navigate the Parent FACTS portal.

Diagnosing Complete FACTS Login Problems: An All-Inclusive Handbook

Your FACTS account login difficulties should not cause you any worry whatsoever. This is an infrequent problem, and in case you are encountering such challenges, here is a comprehensive solution workflow for resolving all login difficulties, including recovering an account, resetting a password, and more.

Resolving Login Problems

In the event that there are issues accessing the portal, check through the following steps sequentially, one by one.

Step 1: Assess the connection to the internet.

Verify that the device you are attempting to access has a good internet connection. If you have either unstable or no internet connection, you will certainly not have access to the portal.

Step 2: Ensure Consistency with Credentials.

Check that you are accurately entering the District Code as well as the Username (CON-IN). Also, remember that Usernames are generated based on the two last digits, which are used on a user’s graduation year, followed by the first letter of the name and the name itself. For instance, “25jdoe” Would correspond with a John Doe who is graduating in the year 2025. Also use the password that you set up for your FACTS account and not the password to your email.

Step 3: Clear Your Browser Cache

Login problems can sometimes be associated with stored cache data. Consider clearing the cache and cookies in your browser and trying to log in again. Doing so refreshes the page and can clear up potential issues.

Step 4: Alternate Browser or Device

Challenge: if clearing the cache does not yield results, try using another browser or device to access FACTS. Cache clearing issues that persist may be caused by the browser in use, and switching to a different browser could alleviate the problem.

Step 5: Disable Extensions in use on the Browser

Some extensions (like adblockers or privacy plugins) have the potential to compromise login pages. Try removing any such extensions and attempt logging in again.

Password Recovery Steps For facts, login

People tend to forget things, and passwords are one of them. To recover your FACTS password, follow these steps:

Step 1: Direct To The FACTS Login Page

To access the login page, use this link: https://factsmgt.com/login/.

Step 2: Select “Forgot Password”

While on the login page, select “Forgot Password.” Insert the District Code, along with your CLHS Username. Remember not to use your email address.

Step 3: Change Your Password

Submit the information and select the “Reset Password” button. Instructions on how to reset your password will be sent to your CLHS email address by FACTS Technical Support.

Step 4: Click the Reset Link

The password reset email should be in your CLHS email. Follow the link found in the email to change your password. Upon clicking the link, you will be asked to set up a new password so ensure that this password is not only easy for you to remember, but difficult for others to guess.

Step 5: Log In Using Your New Password

After resetting your password, go to the FACTS login page and input the following information.

  • District Code: CON-IN

  • Username: Your CLHS username (not your email address)

  • Password: The new password you just created

After clicking on the “Login” button, you will successfully access your FACTS account.

What to Do If You Have Forgotten Your CLHS Username

In case you need to recover your username, please follow the guidelines below:

Step 1: Look in Your Email for Any Read Communications

Try looking into your CLHS email account; you should have received a message from FACTS Technical Support in case of any setup FACTS accounts in the past.

Step 2: Get in Touch With FACTS Technical Support

Reach out to FACTS Technical Support in case you cannot locate your username through email. Please give them your full name, your graduation year, and any additional details that you believe can assist in recovering your account.

Step 3: Remember to Use Your CLHS Email

When asking for recovery, it is best to communicate through your CLHS email. Your identity will be authenticated through the email, allowing FACTS to safely recover your account without compromising account security.

Dealing with the issue of being unable to log into the system

In the unfortunate event that you are still unable to access your FACTS account after completing all the previous steps, there is no need to panic. Proceed as follows:

Step 1: Review Your Credentials Again.

Make sure you have the District Code (CON-IN) along with your username and password correctly typed. Occasionally, a small misspelling may lead to a broader problem.

Step 2: Get in Touch with Technical Support.

Reach out to FACTS Technical Support directly if none of the other troubleshooting attempts were successful for you. They will be able to assist you in recovering your account, changing your password, or resolving any other issues that are hindering your access to the system. You can get in touch with them using the provided contact details on the FACTS website.

Resolving Login Problems and Restoring Access to the Account

  • For Troubleshooting Steps:Assess your internet connectivity, check correct entries, delete history and cache, attempt another device, and remember to use a compatible browser.

  • If You Cannot Remember Your Password:Navigate to the “Forgot Password” link, reset it via the email verification link, and access the system with the new credentials.

  • For Account Restoration:If the struggle is recalling the username, navigate to CLHS email or approach FACTS Technical Support for assistance.

With these guidelines, most of the login complications will be solved and you will regain your FACTS account in no time. Should issues persist, reaching out to FACTS Technical Support will always provide clarity and further assistance.

Why FACTS is Essential for Students and Parents

  • Access to Reality Information: Students and parents are provided with real-time integration to grades, schedules, and assignment attendance records through FACTS. It aids in tracking academic performance.

  • User-friendly Interface: As a portal-tailored graduate with prompt FACTS, both parents and students are able to go through the portal with ease. This ensures that more time is spent assisting academics instead of trying to find information.

  • Secure Access:All FACTS-provided logins are unique and secure, following the instructions in this manual guarantees that your access to the system is safeguarded.

Final Thoughts

Staying connected with academic progress is crucial for both students and parents and logging into FACTS takes care of that. Students have access to their grades, schedules, and more, and parents can effortlessly monitor their children’s progress. Accomplishing these is as easy as following a couple of steps.

Ensure your login details are properly saved, and save the FACTS login page as a bookmark for quicker access. In case of any technical difficulties, do not hesitate to get in touch with FACTS Technical Support. You are always kept up to date with FACTS.

Frequently Asked Questions:

How do I find my CLHS username for FACTS?

Your CLHS username is created using the last two digits of your graduation year, followed by the first initial of your first name and your last name. For example, if your graduation year is 2025 and your name is John Doe, your username would be “25jdoe.

How do I ensure my login credentials are secure?

Always use a strong, unique password for your FACTS account. Never share your password with anyone, and make sure to keep your login details private. Bookmark the login page for easier access, and ensure you log out when you are finished.

How can I access FACTS from my phone or tablet?

You can access FACTS through any web browser on your mobile device. Visit the FACTS login page, bookmark it, and log in using your credentials. Ensure that your internet connection is stable for a smooth login experience.

Can I change my FACTS username?

No, your FACTS username is based on your graduation year and your name. If you need any changes to your account details, you can contact FACTS Technical Support for assistance.



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