Identify The Factors That Influence Why SMEs Do Not Have a Procedures Manual

International Journal of Economics and Management Studies

© 2025 by SSRG - IJEMS Journal

Volume 12 Issue 4

Year of Publication : 2025

Authors : Maria Dolores Hernández Hernández, Sandra Juárez Solís, Carlos David Zetina Pérez

10.14445/23939125/IJEMS-V12I4P101

How to Cite?

Maria Dolores Hernández Hernández, Sandra Juárez Solís, Carlos David Zetina Pérez, "Identify The Factors That Influence Why SMEs Do Not Have a Procedures Manual," SSRG International Journal of Economics and Management Studies, vol. 12,  no. 4, pp. 1-6, 2025. Crossref, https://doi.org/10.14445/23939125/IJEMS-V12I4P101

Abstract:

Micro, small, and medium-sized enterprises, better known as SMEs, are entities that primarily operate as family businesses due to their lack of structure, personnel, and formality, as in most cases, they lack any tool to facilitate internal control, such as a procedures manual. As is well known, the procedure manual is essential in any business and size. These manuals are essential in SMEs since they provide new growth opportunities, help us be more strategic, and help us be at the forefront of new processes and technologies. This research aimed to identify the elements that intervene in SMEs when they do not implement a procedure manual—focusing the study on the 29 SMEs in the Punta Brava neighbourhood of Villahermosa, Tabasco. Non-experimental, cross-sectional design with a descriptive scope since it only intends to know the level of formalization considering the dimensions of knowledge, cost, tools, lack of time and size. In conclusion, most SMEs have a low level of formalization and have little knowledge of the manual, the benefits, and the time it takes to complete it, which, not knowing it, they tend to think is very extensive and laborious to complete.

Keywords:

Formalization, Manuals, Microenterprises, Procedure Manual, SMEs.

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