Brand Positioning of Hygienic Products using Perceptual Mapping Technique

International Journal of Economics and Management Studies
© 2020 by SSRG - IJEMS Journal
Volume 7 Issue 2
Year of Publication : 2020
Authors : Jennilyn C. Mina
pdf
How to Cite?

Jennilyn C. Mina, "Brand Positioning of Hygienic Products using Perceptual Mapping Technique," SSRG International Journal of Economics and Management Studies, vol. 7,  no. 2, pp. 142-150, 2020. Crossref, https://doi.org/10.14445/23939125/IJEMS-V7I2P121

Abstract:

This study focused on identifying the brand positioning of the selected hygienic products in the Philippines, which include shampoo, bar soap, and toothpaste. It describes the consumer’s profile which includes sex, civil status, employment status, monthly income, age, and highest educational attainment. Likewise, the choice of brands of the consumers and the factors or attributes they were looking for the brands on shampoo, bar soap, and toothpaste are the independent variables. The dependent variable is Brand Position and the Perceptual Map of the different brands of Shampoo, Bar Soap, and Toothpaste based on the answers of the 365 consumers–respondents from Barangay Poblacion, San Isidro, Nueva Ecija 3106. The findings have shown that the majority of the consumers were female, single, unemployed, earning 15,000 and below, and high school graduates; the number one brand of choice was Palmolive in shampoo, Dove in bar soap, and Colgate in toothpaste. The number one attribute that consumers were looking for in shampoo is the brand that could give a gentle look to their hair; the number one attribute that consumers were looking for in bar soap is the brand that could protect their skin from germs and viruses because of the antibacterial quality; the number one attribute that consumers were looking for in toothpaste is the brand that has antibacterial ingredients that helps clean their teeth; The market share of Palmolive, Sunsilk and Dove were almost the same. However, the perception of individual consumers varies dramatically, specifically in terms of the level of softness and gentleness of hair that they obtain from the specific product. More so, the Palmolive obtained the highest score where incomes to the level of "gentle look" while "soft and shiny" for Sunsilk products; The dimensional attributes of the top five leading brands of bar soap in the industry, whereas the Dove brand of soap captured the highest level of market share in the industry with 42.41%. Also, the researchers were able to determine that the consumers considered the level of cleanliness and protection that they could obtain upon purchasing or buying a certain brand of soap; and the end-users determined two main characteristics of toothpaste, whereas the Colgate dominates the market share of the entire industry and the most leading brand specifically in terms of the level of antibacterial factor that the consumer can obtain.

Keywords:

brand positioning, hygienic products, perceptual mapping technique, shampoo, bar soap, toothpaste

References:

[1] Academy of General Dentistry., Toothpaste with triclosan/copolymer kills harmful germs, study finds. Retrieved from: https://www.sciencedaily.com/releases/2010/04/100413121334.htm
[2] Ananthapadmanabhan, K.P. Moore, D.J. Subramanyan, L. Misra, M. and Meyer, F., Cleansing without compromise; the impact of cleansers on the skin barrier and the technology of mild cleansing. Dermatologic Therapy, 17 (2004) 16–25 
[3] Bogazzi, R.P.; Rosa, J.A.; Celly, K.S. and Coronel, F. Marketing Management, Richmond. USA: Prentice-Hall., (1998).
[4] Business World Online ., Beauty, Hygiene Growth Top Consumer Segment. Retrieved on January 30, 2020, from: http://www.bworldonline.com/content.php?section=Economy&title=beauty–hygiene–growth–top–consumer–segment&id=114285., (2015).
[5] BuytheBest10 (2017). A Step By Step Guide To Choose The Best Hypoallergenic Soap For Babies. Retrieved on February 06, 2020, from: https://www.buythebest10.com/best–hypoallergenic–soap–for–babies/
[6] Clark, K. B., & Fujimoto, T., Product Development Performance. Boston: Harvard Business School Press, (1991).
[7] Cleverism (2016). Types of Marketing Strategies that Attract Customers. Retrieved on January 25, 2020, from: https://www.cleverism.com/types–marketing–strategies–attract–customers/
[8] Crawford, C. Merle, and Hustad, Thomas P. From the Editors, Journal of Product Innovation Management, 5(2) (2003) (95–101) Wiley Online Library
[9] De Paulo, Bella (2011). What Do Singles Spend Their Money On? Retrieved from:https://www.psychologytoday.com/us/blog/living–single/201104/what–do–singles–spend–their–money
[10] Eaton, Dan , US Men 'Overwhelming' Preference For Women With Long Hair: Listen Up, Ladies – Long, Lush Locks Lure Lovers. Retrieved on February 01, 2020, from: https://rense.com/general38/listen.htm, (2003).
[11] Fraenkel, J. K., & Wallen, N. E. (Eds.)., How to design and evaluate research in education. The McGraw–Hill Company, Inc. New York, (2003).
[12] Grebot, Alice .,  It's the world's best–selling shampoo... but does it actually work for dandruff? Retrieved from: https://www.dailymail.co.uk/health/article–2126574/Head––Shoulders–Does–worlds–best–selling–shampoo–actually–work–dandruff.html
[13] Gwin, Garol F., and Carl R. Gwin, Product Attributes Model: A Tool for Evaluating Brand Positioning. Journal of Marketing THEORY and PRACTICE, Spring, (2003) 30–42.
[14] Jan, W.S., Consumer Buying Decision. Retrieved from: https://www.academia.edu/12050112/Consumer_buying_decision
[15] Kotler, P. & Keller, K. ., Marketing Management 14th Edition, Upper Saddle River, NJ, Prentice-Hall., (2011).
[16] Kotler, P., Marketing Management, 11th ed., Prentice-Hall, Englewood Cliffs, NJ
[17] LaFrance, M., First impressions and hair impressions. Retrieved from: https://www.marketing–schools.org/consumer–psychology/marketing–shampoo.htm
[18] Laurent, G. Kapferer, J.–N., Measuring Consumer Involvement Profiles. Journal of Marketing Research, 22(1) (1985) 41–53.
[19] Levitt, Theodore.,  Marketing Intangible Products and Product Intangibles. Retrieved on January 18, 2020, from: https://hbr.org/1981/05/marketing–intangible–products–and–product–intangibles
[20] Mendoza, Roger Lee ., The skin whitening industry in the Philippines. Journal of Public Health Policy., 35(2) (2014)  219–238
[21] Mobile Marketing Association .,  Dove: Helping Girls Love Their Hair Deep Down to the “Cell–Fie”. Retrieved from: https://www.mmaglobal.com/case–study–hub/case_studies/view/31920
[22] Morris, B.,The Brand's Thing, Fortune, 133(4)  (1996)  28–38.
[23] McCombes, Shona.,  When to use a descriptive research design. Retrieved on January 30, 2020, from: https://www.scribbr.com/methodology/descriptive–research/
[24] Oakley, Amanda .,  Soaps and cleansers. Retrieved on February 07, 2020, from: https://dermnetnz.org/topics/soaps–and–cleansers/
[25] Ordinario, Cai.,  Low income, not joblessness, cause of persistent poverty. Retrieved from: https://businessmirror.com.ph/2016/06/17/low–income–not–joblessness–cause–of–persistent–poverty/
[26] Patton MQ. Qualitative research and evaluation methods. 3rd Sage Publications; Thousand Oaks, CA: (2002). 
[27] Prabhu., Men vs. Women: Shopping Behaviour and Buying Habits. Retrieved from: https://www.j2store.org/blog/digital–marketing/men–vs–women–shopping–behaviour–and–buying–habits.html
[28] Ramos,J., Salangsang,S., Nacpil,L., Subia, G. and Cruz, J., Leadership Styles of Industrial Engineers in Pottery Industries in Pampanga. International Journal of Advanced Engineering, Management, and Science (IJAEMS)., 5(6) (2019) ]https://dx.doi.org/10.22161/ijaems.5.6.10 ISSN: 2454-1311
[29] Richmond, A., Women’s body care–UK July market environment, Mintel online available: http//academic.mintel.com/display/631781/ (02.11.2016, 16:20 (ref. from chapter 2.0)
[30] Sansoni, Brian., The benefits of antibacterial soaps. Retrieved on January 21, 2020, from: https://www.chicagotribune.com/news/ct–xpm–2006–12–07–0612070014–story.html
[31] Snow M, White GL, Jr, Alder SC, Stanford JB. Mentors' hand hygiene practices influence students' hand hygiene rates. Am J Infect Control, 34 (2006) 18–24.
[32] Schuh, G. et al., Design of Market Positioning Model for Resource Efficient Tools Considering the Entire Lifecycle. Product Services Systems and Value Creation. Proceedings of the 6th CIRP Conference on Industrial Product-Service Systems, 16(1) (2014) 170–175.
[33] Subia, G., Comprehensible Technique in Solving Consecutive Number Problems in Algebra. Journal of Applied Mathematics and Physics, 6 (2018) 447-457. doi: 10.4236/jamp.2018.63041.
[34] Subia, GenerS., Think Like My Teacher (TLMT): A New Method in Assessing Millennial Learners. International Journal of Arts, Humanities and Social Sciences., 3(1) (2018) .www.ijahss.com
[35] Tai JW, Mok ES, Ching PT, Seto WH, Pittet D. Nurses and physicians’ perceptions of the importance and impact of healthcare-associated infections and hand hygiene: A multicenter exploratory study in Hong Kong. Infection. 37 (2019)320–33.
[36] Tayao–Juego, Annelle., Hygiene Big Deal for Filipinos. Retrieved on January 31, 2020, from: https://business.inquirer.net/237628/hygiene–big–deal–filipinos
[37] Tho D. Nguyen, Nigel J. Barrett, Kenneth E. Miller., Brand loyalty in emerging markets, Marketing Intelligence & Planning, 29(3) (2011) 222 – 232h market.
[38] UK Essays., Close Up Is A Popular Brand Of Toothpaste Marketing Essay. Retrieved from: https://www.ukessays.com/essays/marketing/close–up–is–a–popular–brand–of–toothpaste–marketing–essay.php
[39] Himani., Factors Affecting Consumer‟s Behaviour towards Green Products and Green Marketing – A Study of Haryana. SSRG International Journal of Economics and Management Studies 7(2) (2020) 17-24.