The Role of Entrepreneurial Leadership in Improving Service Delivery in Rural Local Authorities: A Case Study of Mashonaland East Province in Zimbabwe

International Journal of Economics and Management Studies

© 2021 by SSRG - IJEMS Journal

Volume 8 Issue 11

Year of Publication : 2021

Authors : Gerald Munyoro, Yeukai Dzapasi, Martin Dzapasi, Webster Chimusakasa

10.14445/23939125/IJEMS-V8I11P107

How to Cite?

Gerald Munyoro, Yeukai Dzapasi, Martin Dzapasi, Webster Chimusakasa, "The Role of Entrepreneurial Leadership in Improving Service Delivery in Rural Local Authorities: A Case Study of Mashonaland East Province in Zimbabwe," SSRG International Journal of Economics and Management Studies, vol. 8,  no. 11, pp. 51-61, 2021. Crossref, https://doi.org/10.14445/23939125/IJEMS-V8I11P107

Abstract:

The aim of this study was to establish the applicability of entrepreneurial leadership as a tool for improving service delivery such as health care, water supply, roads, bridges, charitable dispensaries, law and order, and education to their citizens in the local authorities in Zimbabwe focusing on rural local authorities in Mash East province. Thus, the study adopted the phenomenology research philosophy, case study as well as the use of qualitative research strategy. Therefore, the study collected qualitative data using questionnaires and focus groups, and the data was analyzed using Qualitative Data Analysis (QDA)and the Statistical Package for Social Sciences (SPSS). The study findings show that entrepreneurial leadership does not exist in rural local authorities and that leadership lacks relevant qualifications such as degrees in economics, accounting, and finance, project management, marketing, and entrepreneurship. Hence, lack of entrepreneurial activities yet, they are important in raising funds for effective service delivery, which is currently missing as a result of the lack of funds from the government and the local authorities themselves. Thus, the study recommends that rural local authorities’ leadership enhance the public participation process so as to ensure community involvement in the planning of projects as well as putting in place requisite qualifications, experience, and skills that match a quality leader with the spirit of entrepreneurship. Furthermore, rural local councils should encourage their councilors to attend entrepreneurial and marketing-related pieces of training which are being offered by universities.

Keywords:

Rural local authorities, Service delivery, Entrepreneurship, Entrepreneurial leadership, Universities, Training, Academic staff.

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