Consumer's Response To Telemedicine As A Healthcare Delivery Model In UAE

International Journal of Nursing and Health Science
© 2020 by SSRG - IJNHS Journal
Volume 6 Issue 3
Year of Publication : 2020
Authors : Sravan Kumar, Dr. Kavita Bhalekar, Dr. Pretty Bhalla
How to Cite?

Sravan Kumar, Dr. Kavita Bhalekar, Dr. Pretty Bhalla, "Consumer's Response To Telemedicine As A Healthcare Delivery Model In UAE," SSRG International Journal of Nursing and Health Science, vol. 6,  no. 3, pp. 16-22, 2020. Crossref,


Telemedicine has been widely used as a mechanism for making healthcare accessible to people in places where they don't have access to healthcare services or specialist doctors, medical technology, etc. The purpose of this study is to see how buyers see the incentive of Telemedicine as a social insurance conveyance model in the segment of comfort, ability to utilize, improved conveyance of medicinal services, comprehend the nature of virtual vital consideration, and presumably advocate the utilization of Telehealth as a favored strategy for looking for therapeutic consideration in UAE. A cross-sectional survey was being done. Data was collected using a questionnaire developed through google forms and sent out to respondents through Email and WhatsApp. There were no specific exclusion criteria, and inclusion criteria included all UAE residents above 18years of age. The total responses collected were 214. The majority of the respondents are willing to use telehealth services for mainly routine care. The respondents agree that Telemedicine will save time and travel, money and improve access to healthcare. The respondents also want the telehealth services to be covered by Insurance for better usability and acceptance of telehealth services in the future.


Consumer Perceptions Tele-consultation, Telemedicine, Telehealth, Video consultation


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