Caregiving in the Digital Age: Exploring Technological and AI-Based Interventions for Mental Health

International Journal of Humanities and Social Science

© 2025 by SSRG - IJHSS Journal

Volume 12 Issue 5

Year of Publication : 2025

Authors : Lasya Penumalli

10.14445/23942703/IJHSS-V12I5P107

How to Cite?

Lasya Penumalli, "Caregiving in the Digital Age: Exploring Technological and AI-Based Interventions for Mental Health," SSRG International Journal of Humanities and Social Science, vol. 12,  no. 5, pp. 63-77, 2025. Crossref, https://doi.org/10.14445/23942703/IJHSS-V12I5P107

Abstract:

Caregiving is a demanding role that often leads to various mental health challenges, such as depression, anxiety, and stress. With the rising prevalence of chronic illnesses, the need for adequate caregiver support is more critical than ever. This study investigates the intersection of technology, AI, and caregiver mental health, exploring how digital interventions can provide support across different age groups. This study employed a qualitative research design, conducting in-depth interviews with 11 caregivers (7 women and 4 men), predominantly between the ages of 20 and 50. The interviews were audio recorded and thematically analyzed to identify key findings regarding the effectiveness and desired features of technological tools. The key findings reveal that while no participant believed technology could fully replace human-based mental health services, they universally agreed it could be a meaningful supplement. Participants expressed a strong desire for personalized tools that balance practical caregiving assistance, such as medication and appointment reminders, with emotional support features. Specifically, they highlighted a need for an empathetic and human-like AI interface that provides emotional check ins, offers positive affirmations, and gives reminders to prioritize self-care. This research concludes that the most effective technological interventions will be those that integrate both task-based and emotional support functionalities, underscoring the importance of a human-centered design approach to develop scalable, accessible digital tools that address the requirements of multigenerational caregivers.

Keywords:

Caregiver, Caregiving, Mental-Health, Support, Technology.

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